Berliner Str. 2, 63065 Offenbach am Main Appointments by arrangement
+49 171 1553134

Privacy policy

Translation for convenience. The German version (Datenschutzerklärung) is legally binding. Last updated: September 2026.

1. Controller

The controller responsible for processing personal data on this website is:

Roman Zhukov
Berliner Straße 2
63065 Offenbach am Main
Germany
Phone: +49 171 1553134
Email: zhukovroma@gmail.com

2. General information

Protecting your personal data is important to us. We treat your personal data confidentially and in accordance with data protection law, in particular the General Data Protection Regulation (GDPR).

This privacy policy explains which personal data is processed when you use our website and for what purposes.

3. Visiting the website and hosting

When you visit our website, certain data may be processed automatically as part of its technical operation, in particular:

  • IP address of your device
  • date and time of access
  • pages visited
  • browser type and version
  • operating system
  • referrer URL
  • technical information about the use of the website

This processing takes place, where necessary, to ensure secure and stable operation of the website and to deliver our content (Art. 6(1)(f) GDPR).

The website is hosted by Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus, on servers in the European Union. A data processing agreement is in place with the host. Server log files are deleted automatically after a short time.

4. Contacting us

If you contact us by email, phone or WhatsApp, we process the personal data you provide, in particular your name, phone number, email address and the content of your request.

We process this data to handle your request, arrange appointments and communicate with you.

The legal basis is Art. 6(1)(b) GDPR where your request relates to entering into or performing a contract, or Art. 6(1)(f) GDPR based on our legitimate interest in handling requests efficiently.

5. Appointments and online booking

When you book a massage, we may process personal data such as your name, phone number, email address, the type of massage and appointment details.

This data is used exclusively to arrange the appointment, provide the booked service and for related communication (Art. 6(1)(b) GDPR).

For online booking on this website we use the WordPress plugin Bookly, which runs on our own server. In addition to the data above we process your notes (e.g. the address for a home visit). You receive a booking confirmation by email.

So that we can respond to new bookings quickly, each online booking (name, phone number, email address, massage and appointment; the content of your notes is not sent) is also sent to us as a message via the Telegram messenger (Telegram FZ-LLC, Dubai, United Arab Emirates). The data is therefore also processed outside the European Union; there is no EU adequacy decision for the United Arab Emirates. The legal basis is our legitimate interest in handling bookings quickly (Art. 6(1)(f) GDPR). If you do not want this, please book by phone or email.

6. Health-related information

In connection with a massage, clients may voluntarily provide information about physical complaints, health restrictions or special requirements.

Such information may belong to the special categories of personal data under Art. 9 GDPR. We only process it insofar as it is necessary to perform the massage and there is a legal basis or consent.

Please do not send us medical information that is not needed to arrange the appointment via general contact channels or in the notes field of the online booking.

7. WhatsApp

WhatsApp may be used to communicate with clients. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If you contact us via WhatsApp, personal data such as your phone number, name and the content of your message is processed.

Please note that the WhatsApp provider may also process personal data, including transfers to the USA (Meta is certified under the EU-US Data Privacy Framework). WhatsApp’s privacy policy additionally applies to this processing.

Using WhatsApp is voluntary – you can also contact us by phone or email. On this website WhatsApp is only linked: no data is transferred until you click the link.

8. Instagram

Our website contains a link to our Instagram profile. Instagram is operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Data may only be transferred to Meta once you click the Instagram link – in particular technical information, your IP address and information about your interaction with the content. We have no full control over Instagram’s data processing.

More information: privacycenter.instagram.com/policy

9. Google reviews (Trustindex)

Google reviews may be shown on the home page via the Trustindex service (Trustindex Kft., Hungary). They are only loaded after you choose “Accept all” in the cookie notice or click “Load Google reviews”. Your IP address and technical browser data are then transferred to Trustindex and Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), as scripts, images and profile pictures are loaded from their servers. The legal basis is your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG). You can withdraw your consent at any time via the “Cookie settings” link in the website footer.

10. Google Analytics

With your consent, we use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics records how visitors use our website (e.g. pages viewed, time on site, device, browser and approximate location) and sets cookies for this purpose (_ga, _ga_*). Google Analytics 4 does not store IP addresses. Data may be transferred to Google LLC in the USA; Google is certified under the EU-US Data Privacy Framework.

Google Analytics is only loaded after you choose “Accept all” in the cookie notice. The legal basis is your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG). You can withdraw it at any time via the “Cookie settings” link in the website footer; the analytics cookies are then deleted. The collected data is deleted automatically after 14 months at the latest. More information: policies.google.com/privacy

11. Google Maps

To show you where our studio in Offenbach am Main is and make it easier to get there, we link to Google Maps (“Plan route” or the address). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Maps is not embedded on this website: data such as your IP address, technical usage data and, depending on use, location data is only transferred to Google once you click such a link.

More information: policies.google.com/privacy

12. External links

Our website contains links to external websites and social networks, in particular Instagram, WhatsApp and Google Maps. When you click such a link, you leave our website; the privacy policy of the respective provider then applies.

13. Cookies and local storage

Without your consent, this website uses no tracking or marketing cookies; Google Analytics only sets cookies after consent (see above). Your choice in the cookie notice is saved in your browser’s local storage (localStorage) so the notice does not appear on every page. For online booking, a session cookie is set that is deleted when you close your browser. This storage is technically necessary (§ 25(2) no. 2 TDDDG).

14. Fonts, videos and encryption

Fonts and videos are loaded directly from our server – there is no connection to Google Fonts, YouTube or other providers. This website uses SSL/TLS encryption, recognisable by “https://” in your browser’s address bar.

15. Storage period

We store personal data only as long as necessary for the respective purpose or as required by statutory retention periods. After that, the data is deleted unless there is another legal basis for storing it.

16. Your rights

Subject to the legal requirements, you have in particular the following rights:

  • right of access to your stored personal data (Art. 15 GDPR)
  • right to rectification of inaccurate data (Art. 16 GDPR)
  • right to erasure (Art. 17 GDPR)
  • right to restriction of processing (Art. 18 GDPR)
  • right to data portability (Art. 20 GDPR)
  • right to object to certain processing (Art. 21 GDPR)
  • right to withdraw consent with effect for the future (Art. 7(3) GDPR)

To exercise your rights, contact us at any time: zhukovroma@gmail.com

17. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is: The Hessian Commissioner for Data Protection and Freedom of Information (Der Hessische Beauftragte für Datenschutz und Informationsfreiheit), Gustav-Stresemann-Ring 1, 65189 Wiesbaden, datenschutz.hessen.de.

18. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access and unauthorised alteration.

19. Changes to this privacy policy

We reserve the right to update this privacy policy if changes to our website, the services we use or legal or regulatory requirements make this necessary. The version published on this website applies.